We understand that time is of the essence in construction and we try to meet the schedule requirements each project. To help prevent scheduling problems, extra trips, and wasted time we request that any changes in schedule be called into our office in a timely manor. If we have a crew dispatched to a job that is not ready, we will asses a trip charge (typically $150.00). These can include: foundation not stripped of forms, foundation not poured, no access to site, window wells not on-site, window well heights not marked, cave-ins against walls, excessive honeycomb, substrate too wet.
Minimum trip Charge:
In order to cover labor and mobilization to a job there is a minimum charge of $150.00 (ie. applied product cost was $100.00 - invoice total price would be $150.00)
Extra Labor Charges:
When there is additional work that needs to be done to get a job ready for application we asses a per hour charge (typically $100.00 per hour). These typically are: Grouting honeycomb, excessive digging, cleaning substrate, drying out substrate, waiting on-site, removal/replacing of construction blankets.
Scheduling is done on a first come first serve basis. We ask that you give us a lead time of 2 days to get your job on the schedule. If you have a very large project please give us as much lead time as you can to ensure that we can meet your needs. We can often respond quickly, ie. next day or possibly even the same day, but during peak times we will have to schedule a job for the next available business day. Please call us early on to get your job on the schedule. We can easily move a job back a day to meet your scheduling needs (when we receive a call).